How do you debug something that you can’t reproduce? It’s really difficult isn’t it? Someone is experiencing a JavaScript-related bug on the site that I thought I had fixed this past week. No one in my team can create it. No one on the client end can create it either. Maybe the customer has a cached file? I dunno.
This is just so frustrating. Having to work on the task is sort of making me feel useless. I know otherwise. I know I’m capable–it’s just the issue that’s being a stubborn pain in the ass, or rather: a PITA (I love that acronym!).
Well, originally the issue was that there was a JavaScript error that was happening early on in the page specific to an older version of IE. That was causing the rest of the JavaScript on the page from being processed, preventing the customer from ordering. I found an issue and fixed it. In the QA phase the error wasn’t happening any more so the fix was pushed live. Now though? I don’t get why it’s happening again for one or two people that had reported it in the past. That’s why I’m suspecting the cache is the culprit. I have confidence in my fix! Well, I’m going to continue investigating, but I really don’t want to spend my whole day on this phantom of an issue. It’s going to affect my sanity if I keep at it.
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