Phone wish list

A while ago I got a text message from my cell phone carrier offering me a new rate plan that was basically a huge improvement over what I was currently on, and for a cheaper price. The only requirement was that I sign up for a 2 or 3 year contract. Well, since I wasn’t planning on moving companies any time soon, I figured that it would be a good deal considering that I would but cutting my bill by about 30%. The deal also offered acquisition pricing for any new phone.

Well, after a lot of consideration, I actually decided to purchase a new phone. When choosing, I made a list of aspects about my old phone that I liked and disliked. For each dislike, I wrote a small note on how I would improve on that feature/issue.

• I said that my old phone was bulky, so I went looking for one that’s thinner.
• I didn’t like my old phone’s antenna, so I tried to get a phone without any large protrusions.
• I enjoyed my old phone’s camera feature, but wanted something with more megapixels.
• I wanted something with good standby battery power because my old phone didn’t seem to hold much of a charge.

In the end, I chose the LG Shine as a replacement. So far, so good. It’s a heck of a lot lighter than my old phone, so I’m trying to get used to its heft (or lack thereof). This morning, I spent half an hour or so on the phone with call-centre people in an attempt to activate the handset. The first person I spoke with guided me through and activated it without any problems. During the process she had me switch over to my land line so that we could continue talking. After activation, she started talking about rate plans at which point I started to talk about the plan I accepted the other day. Unfortunately, the cordless phone I was on died out right at that instant. I felt kind of bad because it seemed like I had actually hung up on her. Well, what can you do, right?

I still had questions about my rate plan, so I called back and got another person. After some questions it turns out that the first person went through the process incorrectly and didn’t activate the phone through that special offer I spoke about. So, basically it was all a mess and I spent 15 minutes having to test, activate, and reactivate everything.

Anyway, everything is settled now and all is right with the world. Gonna take some time getting acquainted with my new toy.

Possibly related posts:

1. Retiring the old phone
2. Phone honeymoon period
3. The run around at the phone company