Fall 2001
I don’t remember much about the application process for the job that I managed to get for this term. I think I applied to 12 jobs that time around, which was a big improvement over 4. However, I think I only ended up with one interview. Just so happened that I landed that job. It was an IT job with GE Canada–located in West Mississauga. I think back then I still had the Bramptonite mindset. Even though I was in North York, I applied to jobs in Brampton and Mississauga. I thought, “it’s not *that* far.” I mean, my parents made the commute almost daily. I just didn’t realize that they put up with long hours in traffic, and that they didn’t enjoy it at all. Anyway, I suppose I was expecting the job to be at least in the east end, but I was surprised at just how far it was. Luckily, I had a car at the time, so it was at least reachable.
The job wasn’t so bad. It was actually what I was expecting from an IT job, which is a lot more than I could say for the previous job.
“GE Canada help desk, Jason speaking…”
Once again, I was the only co-op there. However, my coworkers were friendly and taught me well. After getting a call, I enjoyed getting up and walking over to visit those people that needed help. All in all, I thought I was friendly enough and gave fast and polite service. That’s not to say though, that I had my problems with some of the clients.
Oh damn, some of them are daft. One guy thought that he could just delete large files willy nilly on his hard drive in order to make space. He called up asking for someone to look at his computer because his inbox was gone. When I checked, I couldn’t figure out why his inbox was gone. However, when I checked his Recycle Bin, there was his mailbox. Chee. Funny how he was trying to clear up hard drive space, and yet, by not clearing out his bin, he really accomplished nothing at all.
There was this woman who wore so much cheap perfume and caked on makeup that it was just hard to do anything in her office. There was this snappy secretary whom most people had trouble with. I had to clench my teeth on many occasions when dealing with her. The corporate secretaries who were under the really important people were the nicest folk there. They were like kind grandmotherly figures who would feed me home baked cookies when I came by to take care of computer issues.
In person, I did my best. Still not everyone was terribly happy–especially when I just couldn’t provide the exact service they were looking for. For example, I’m in no position to give anyone a larger inbox. It’s just something I can’t do. So, don’t take it out on me if you’re suddenly unable to do your thing. Figure out another way yourself! Similar things happened over the phone lines. There was this one woman who worked on a particular system that was maintained by this one specific person. Unfortunately, this guy took days off during inopportune moments. The woman would call me asking for assistance, and unfortunately I would have no idea how to fix her problem. Thing is, the problem always seemed mission critical. Nothing I could do there.
The workplace had a gym in the basement. I decided to take advantage and start working out. During those four months, my fitness level increased and I felt great overall. It was really the first time I had a regular physical activity schedule. Although I’m not working out on a regular basis now like back then, I at least now have knowledge on what to do, so I’m thankful for that.
Of course, this term wasn’t all great. Fall 2001. I was at my computer one day, when a friend was messaging me. “This can’t be happening.” What in blazes was he talking about? Someone had flown an airplane into the World Trade Center. I tried to go to news sites, but they were all bogged down. In our area, we had a big TV, so we everyone in our area gathered around to see what was up. The pictures were mesmerizing. The sight of the planes plowing into the buildings was very unreal. You’d almost think it was a movie. Seeing all that, I don’t think it even occured to me that there were people in the planes, and people stuck in the buildings. Then…they collapsed. The gravity of the situation didn’t really hit. I tried to call my relatives in New York, but of course I didn’t get through. I figured they were all right though. During this time, calls were minimal. However, I still went to take care of one or two things. There was one call I took that was at the other end of the building. As I went, I saw a large crowd gathered in the conference centre, watching the events unfold on the big screen. In the woman’s office, the radio was on, with the announcer giving details as things unfolded. It was all so weird. Everything in the building was so quiet. Things didn’t really get back to normal after that until weeks after.
On a more personal level, I was affected by a big event. On a rainy day, I was waiting at the light to make a left turn. As I started, my tires slipped a bit giving me a bad start. As I almost got out of the turn, a big van came and rammed into the side of my car. I went spinning out of control. My bumper went flying. I wasn’t hurt, but I was mentally shocked. I was lucky. If the van hit me one or two seconds earlier, the collision would have been much worse. The trunk was completely wrecked. When it was sent to the collision centre, they basically said that it would cost $5000-$6000 to fix it. Without insurance covering the body work, we just wrecked the car. It happened in November, so I still had a month to go in my job. I didn’t want to drive anywhere. I developed a bit of a phobia of left turns. How could I get to work? Well, luckily, one other guy in the IT department was kind of driving through anyway. So, I got rides off of him when he was available. When he wasn’t, I took transit. It took me 2 to 2.5 hours to get to work. That was bad, but it was better than driving. I didn’t want to do it for a while. It took me a few months before I got back into the drivers seat. It’s too bad though, next school term, my parents wanted to send the car with me to Waterloo. As a result? Nothing.
In the end, with all the ups and downs, I got a better eval this time around than last time. Of course, I really had nowhere to go but up, right? It was the start of me really figuring out what it was like to work for a living.
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